Our Promises
To OUR GUESTS – We Promise to do our best to
- Create a welcoming environment that enhances your visit to Kalamazoo.
- Stay informed about events, activities, attractions, and experiences in and around Kalamazoo to help you plan your visit.
- Look for opportunities to reduce our impact on the environment while still maintaining a healthy, safe, and relaxing stay for you. We believe even small changes help preserve our beautiful state for future generations.
- Recognize that although we have a good track record of fulfilling our promises, there are times we miss the mark. On those occasions, we hope you will let us know, make suggestions, and give us the opportunity to make it right.
To OUR SMALL BUSINESS PARTNERS – We promise to support you through
- Sourcing as many of our products and ingredients as we can from small businesses.
- Staying informed about your products/services to better connect you with our guests
- Looking for opportunities to partner with you on events, activities and experiences.
To OUR COMMUNITY – We Promise to be responsible, active and constructive participants in the political, social, economic, and spiritual life of Kalamazoo through
- Volunteer service on neighborhood, community, and City Boards and Commissions
- Full and timely payment of all property, business, lodging and sales taxes
- Monetary and in-kind donations to organizations that support education, arts, and social justice.
Please Consider Supporting Our Local Small Business Partners
Bee Joyful is a Zero Waste Shop and Refillery, featuring locally-made and sustainably sourced zero waste products for your home, kitchen, bath, and beauty routine.
Confections with Conviction: Fair Trade & Organic Chocolate handmade by people overcoming barriers & making new beginnings.
Comensoli’s Italian Bistro:Family-owned venue serving traditional Italian fare plus a long martini menu with creative flavors.
ChocolaTea: Independently owned tea shop offering a wide range of loose tea ranging from black and green tea to caffeine-free herbals. Also West Michigan’s exclusive source for the super popular Boba Tea – an addictive blend of black tea, milk, and a wide variety of flavors over your choice of delicious “bubbles”.
Farmers Alley Theatre is a premier professional theatre in the heart of Kalamazoo delivering the joy of live theatre, that inspires, educates, and reflects on the diverse human experience. The smaller theater guarantees you will be transported by any production – and there’s not a bad seat in the house.
Kalamazoo Antiques Mall located downtown Kalamazoo one block east of the Kalamazoo walking Mall with 18 dealers with a broad collection of antiques and collectables.
Kalamazoo Fitness Project believes in leaving things better than they found them – including bodies, families, and communities. In addition to memberships, they offer drop in classes for those with experience in crossfit-style workouts.
Kzoo Swift is a family owned,full service, bike shop located on the KalHaven Bike Trail offering many different bikes for rent, including trail-ready electric bikes. They also sell snacks, including Muskegon-based Ice Box Ice Cream; parts and accessories; and new and used bikes of all kinds. They also repair and service bicycles.
Natural Health Center: Kalamazoo’s family owned Natural Food Market providing quality organic, natural foods and supplements at fair and reasonable prices, including gluten free/allergy-free, Non-GMO, vegetarian options and more. They also carry as many locally made items as possible to support our community.
The Spirit of Kalamazoo is a family owned business located on the Kalamazoo Mall providing an inviting venue where everyone is welcome to enjoy Plainwell Ice Cream year-round or to browse the wide selection of Kalamazoo and Michigan-themed products. The owners, Kathy and Andrew Widner feel strongly about the importance of a strong vibrant community that takes care of its own, and has consistently donated cash, merchandise and services to local charities chosen based on customer and staff input.
Sarkozy’s Bakery – proudly baking for Kalamazoo since 1978, offering pastries, breads, lunch, and pizza.
Tiffany’s Wine & Spirits is an independent wine and liquor store offering and extensive wine selection filled with hard to find and specialty items personally selected by the owners themselves. The shop also offers a fine chocolates, gourmet foods, and imported beer.
The Victorian Bakery – making healthy baked goods with the most natural ingredients. The Bakery uses flour from King Arthur’s in Vermont; pastry flour grown and milled in Augusta, Michigan, and the vanilla made right here in Kalamazoo by National Flavors. This family owned bakery features traditional Irish Scones, fresh croissants, quiche, baguettes and other treats.
Wellspring/Cori Terry Dancers is a nonprofit, professional dance company in Kalamazoo founded in 1981, offering modern dance that inspires, engages, and educates the community.
Rooms
Activities/
Attractions
Little Extras
